Terms & Conditions

1. Overview

Welcome to Tradelystic Pty Ltd ("Tradelystic", "we", "our", "us"). These Terms & Conditions ("Terms") govern your use of our website, www.tradelystic.com ("Website"), and any purchase of products or services from us. By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not accept these Terms, you must refrain from using our Website or making a purchase.

2. Eligibility

To use our Website and make purchases, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using this Website, you confirm that you meet this requirement.

3. Product Information And Availability

We strive to provide accurate product descriptions, images, and pricing. However, colours, textures, and finishes may appear differently on different screens or devices. We reserve the right to modify or discontinue any product without notice. Product availability is subject to stock levels and lead times, which may vary for custom or bulk orders.

4. Pricing And Payment

All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. We accept various payment methods, including credit/debit cards and secure online payment platforms. Full payment is required at the time of order unless otherwise agreed for trade clients.

In the event of pricing errors or discrepancies, we reserve the right to cancel or amend orders prior to shipment.

5. Order Acceptance And Cancellations

Your order constitutes an offer to purchase. Order acceptance occurs only once we confirm the order in writing or begin production. We reserve the right to refuse or cancel orders at our discretion, including where fraud is suspected or where we cannot fulfil the order due to stock unavailability or production constraints.

Custom or made-to-order products cannot be cancelled or amended once production has commenced.

6. Shipping And Delivery

We deliver to locations across Australia and selected international destinations. Delivery times vary depending on product availability, order size, and destination. Estimated delivery dates provided at the time of order are indicative only and not guaranteed.

Tradelystic is not liable for delays caused by third-party couriers, customs clearance processes, or other factors beyond our reasonable control.

7. Returns And Refunds

For standard (non-custom) products, returns are accepted within 14 days of delivery, provided items are unused, undamaged, and in original packaging. Refunds are processed once returned items are inspected and approved.

Custom or made-to-order products are non-returnable and non-refundable unless faulty or not as described under Australian Consumer Law.

To initiate a return, please contact our customer service team at connect@tradelystic.com.

8. Warranties

All Tradelystic products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Product warranties vary depending on the item and are detailed at the time of purchase. Misuse, improper care, or unauthorised modifications void warranty coverage.

9. Intellectual Property

All content on the Website, including text, images, product designs, and branding, is the intellectual property of Tradelystic or our licensors. You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

10. Limitation Of Liability

To the fullest extent permitted by law, Tradelystic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Website. Our liability for any claim is limited to the purchase price of the product in question.

11. Privacy

Your personal information is collected, stored, and used in accordance with our Privacy Policy, available here (додайте посилання на вашу Privacy Policy, яку ми вже створили).

12. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved in the courts of Victoria.

13. Amendments

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of any updated Terms.

14. Contact Information

For questions about these Terms or any other inquiries, please contact us at:

Tradelystic Pty Ltd
Address: 184 Greville Street, Prahran VIC 3181, Australia
Phone: +61 3 9132 4579
Email: connect@tradelystic.com